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Welcome to
Merimen Online V13
Singapore Edition © 2006-2016 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030

Please be informed that we will be having a Maintenance Service Shutdown on
Thursday, 27th October 2016
from 9:30pm to 11:30pm (GMT +8)

for application upgrade & maintenance.

We apologize for any inconvenience that this may cause. Thank you.
Dear all Members and ARC,
GIARMC will be conducting a training on the new enhancements – Geo-location tagging and Video file upload on 21 Oct 2016.
If you would like to attend, please contact your Insurer for more details. Registration will close on 12 Oct 2016.
Thank you. 

To All Repairers,
Please note that with effect from 9th September 2016, all Own Damage, Windscreen and Third Party claims for Motor Policies will be processed via the Merimen system. 
We seek your co-operation to submit claim to us via Merimen System.
If you have any enquiry related to motor survey requests or claims made under OD and TP claims against FWD Singapore Pte Ltd, please email to
Thank you 

Ding Auto Pte Ltd - Change of email address and contact numbers
Dear Valued Business Partners,
with effect from 2/9/16. Ding Auto's contact information had been changed from to the following:
Email addresses:
Our telephone numbers had also been changed to:
  • Office: 6452 1208
  • Fax: 6452 0614
  • Mr Ding Tang Ling's mobile: 8422 8811
Do change your records on your end to reflect our new contact information and direct all future correspondence to the new information found above.
for all previous emails that are sent to and do not receive any acknowledgement, please resend to me or to the above email addresses. 
It would be greatly appreciated if we could receive acknowledgement  from your end. 
Thank you and sorry for any inconvenience. 

Announcement of Change in Company Address
Please note that with effect from 19th September 2016, Merimen Technologies (S) Pte Ltd and GIARMC has moved to a new location to serve you better.
Our new address is :
6 Raffles Quay
Singapore 048580
Tel : +65 6224 0010
Fax : +65 6224 0030
Please update your records so as to forward all correspondence to the new address from 19th September 2016.
Thank you.

Infiniti Appraisal Service
We are writing to bring to your attention that Infiniti Appraisal Service and Infinite Appraisal Services are two different entities and the ownership of these two companies are different persons.
It is brought to our knowledge that another appraisal firm bearing the name of Infinite Appraisal Services is operating as an independent vehicle inspection & valuation service to motor vehicle workshops.
We would like to highlight that Infiniti Appraisal Service and Infinite Appraisal Services are two different companies and there is no relation between two companies or its owners.
Attached is the ACRA business profile of Infinite Appraisal Services for your kind attention. It is also worth noting that the business status ofInfinite Appraisal Services is stated as "Creased Registration".
It is unclear if the company is still operating under a ceased registration.
Please contact Mr Edward Cho at 96684818 for any further queries on this matter.

Announcement from Tokio Marine Insurance Singapore Ltd
Our online Merimen System will NOT be available from 10:00AM to 16:00PM on 26/06/2016 due to MQ Version Upgrading. We do apologize for any inconvenience caused.

Announcement from Quantum Risk Management Pte Ltd
We are writing to introduce the launch of Quantum Risk Management Pte Ltd (loss adjuster) with effect from 01 February 2016 and would like to offer the services of QRM to all insurers.
In QRM, we believe Singapore’s insurance industry deserves an accurate and comprehensive claims survey and management service that encompasses transparency, reliability, responsiveness and, prioritizes the client’s continuous cost savings and risk mitigation.
With years of unparalleled experience in the motor repairs industry, our expert claims team brings that industry knowledge into your business to provide unrivalled and proven support.
Amongst our list of services, our clients will have direct access to our expertise in claims survey in all makes and models of vehicles, along with the types of mechanical, electrical, paintwork and panel beating repairs. With updated and accurate knowledge on genuine parts and labour pricings, a detailed survey will always deliver bottom line benefits.
Additionally, as part of our expansion plan, we are pleased to inform that with effect from 01 April 2016, Quantum Risk Management will be relocated to:
8 Ubi Road 2
#06-07 Zervex Building
Singapore 408538
Contact: / 6444 2112
Fax: 6538 0121
Thank you,
Quantum Risk Management Pte Ltd

Announcement from Merimen Technologies (Singapore) Pte Ltd


Please take note that Merimen has changed our Motor Claims System URL - (new URL), and for the past 1 year we have been redirecting the old URL - to the new URL. This redirection will be stopped upon the recent server upgrade with effect from 24th February 2016.


Please help to update your bookmark to the correct link.


Thank you.

Announcement from Falcon-Air Auto Services Pte Ltd and Falcon-Air Rent-A-Car Pte Ltd
Falcon-Air is pleased to join our Nation to celebrate Chinese Lunar New Year 2016.
As such our office will be closed from Saturday 06th Feb 2016  to Thursday 11th Feb 2016 (our office will not be open for accident reporting on these days).
Thank you and wish you and your staff and colleagues a Happy and Prosperous Lunar New Year.

Announcement from Aviva Ltd
With effect from 1 February 2016, please be informed that Crawford & Company International will not be attending to motor survey requests for claims made under OD and TP claims against Aviva Ltd.
Please redirect your survey requests to Quantum Risk Management Pte Ltd via fax number 6509 1979 or email directly. They can be contacted at 6311 4125.

Announcement from Crawford & Company International Pte Ltd

With effect from 20 January 2016, please be informed that Crawford & Company International Pte Ltd will not be attending to motor survey requests for claims made under OD and TP claims against The Overseas Assurance Corporation Limited.

Please redirect your survey requests to OAC claims office via fax number 6327 3014 directly