Welcome to
Merimen Online V14
Singapore Edition © 2006-2018 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030
Reminder for ARC and/or Authorized Workshop

Authorized Workshops and/or Approved Reporting Centres of GIA members are reminded to pursue Third Party claims directly with the Third Party Insurer.

If you are unable to resolve disputes on liability with the Third Party Insurers, please submit the case for adjudication under GIA’s Dispute Resolution Mechanism.
To Repairers and Insurers,
Please send all motor claims-related queries to MotorClaims@sg.gaig.com
Thank you for your co-operation. 

To All Repairers
Please be informed that from 21 September 2018, please submit to us all Own Damage, Windscreen and Third Party claims through the Merimen Claim system.
Your kind co-operation is appreciated.
Thank you.

GIARMC: Are you protected?
Protecting you and your customer’s personal information is your responsibility. Be proactive in safeguarding all information as you access GIARMC/ Merimen system,
  • Phishing
Never disclose or share your system login details to anyone, including your colleagues/ family/ friends or law enforcement officers
Never check the box that asks your computer to “remember your passwords” or use “auto complete” function of your browser. That defeats the security of passwords
  • Impersonation
Never leave logged-in system unattended, always log-off before leaving your workstation
  • Malware
Do not download or install any applications on your workstation unless they are from authentic sources
Beware of spam emails and do not open suspicious email attachments
Keep your workstations protected by installing and updated with the latest software and patches

To All Repairers
Kindly note that with effect from 23rd July 2018, all Own Damage, Windscreen and Third Party claims for Motor Policies will be processed via the Merimen system. 
We seek your co-operation to submit claim to us via Merimen System.
Thank You.

GIARMC ANNOUCEMENT - Enhancements to Accident Report
Dear all ARC, 
The following changes on accident report will be effective from 4 May 2018, 
  1. Driver's mobile number is compulsory
  2. TP vehicle's passenger details (Name, Gender) is available as optional fields
Do contact your insurer if you have any issues with item 1.