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Welcome to
Merimen Online V13
Singapore Edition © 2006-2016 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030
[UPDATE] ANNOUNCEMENT FROM Merimen Technologies (Singapore) Pte. Ltd.
To all GIARMC and Merimen users, 
A scheduled server migration for Singapore will be held on the following details,
Date: 16 November 2016, Wednesday
Merimen eClaims & ePolicy 8:00PM to 11:00PM (GMT +8)
GIARMC site 9:30PM to 12:00PM (GMT +8)
Singapore sites (i.e. GIARMC, eClaims and ePolicy) will not be accessible during the migration period.
Please note that the following changes will apply immediately after the migration, 
New IP Address (w.e.f 16 Nov 2016) Domain Name
*GIARMC site is not affected
For clients who are accessing Merimen sites using IP address, please ensure DNS entries is updated with the above information.  

GIARMC ANNOUNCEMENT: Video Upload Enhancement
Dear ARCs,
We would like to inform that an enhancement has been implemented to provide e-filers with a third option – ‘Click here if the video file will not be uploaded to the system’, when ‘Yes’ is selected for the question – ‘Was there any video captured?’.
We advise e-filers who are unable to upload video files through the system (due to files exceeding the system limit and/or unavailability of the videos at the point of accident reporting) to select the third option with Remarks/ Reasons provided. Videos provided after the submission of accident report can be uploaded to system through an addendum (under Documents tab).
Thank you.

GIARMC ANNOUNCEMENT: Video files exceeding system limit
Dear ARCs,
We note that there may be situations where ARCs are unable to upload the video files through the system (due to file size exceeding the system limit and/or unavailability of the video at the point of accident reporting etc).
We would like to advise e-filers to select 'No' for the question – “Was there any video captured?” for now. Please submit as per previous practice for videos with large file size while we work on an enhancement to address such situations. 
Thank you.

GIARMC ANNOUNCEMENT: Geo-location tagging and Video Upload function
Dear all Members and ARCs,
The geo-location tagging and video upload function in now available for eFiling. 
Thank you.

To All Repairers,
Please note that with effect from 9th September 2016, all Own Damage, Windscreen and Third Party claims for Motor Policies will be processed via the Merimen system. 
We seek your co-operation to submit claim to us via Merimen System.
If you have any enquiry related to motor survey requests or claims made under OD and TP claims against FWD Singapore Pte Ltd, please email to
Thank you 

Ding Auto Pte Ltd - Change of email address and contact numbers
Dear Valued Business Partners,
with effect from 2/9/16. Ding Auto's contact information had been changed from to the following:
Email addresses:
Our telephone numbers had also been changed to:
  • Office: 6452 1208
  • Fax: 6452 0614
  • Mr Ding Tang Ling's mobile: 8422 8811
Do change your records on your end to reflect our new contact information and direct all future correspondence to the new information found above.
for all previous emails that are sent to and do not receive any acknowledgement, please resend to me or to the above email addresses. 
It would be greatly appreciated if we could receive acknowledgement  from your end. 
Thank you and sorry for any inconvenience. 

Announcement of Change in Company Address
Please note that with effect from 19th September 2016, Merimen Technologies (S) Pte Ltd and GIARMC has moved to a new location to serve you better.
Our new address is :
6 Raffles Quay
Singapore 048580
Tel : +65 6224 0010
Fax : +65 6224 0030
Please update your records so as to forward all correspondence to the new address from 19th September 2016.
Thank you.

Infiniti Appraisal Service
We are writing to bring to your attention that Infiniti Appraisal Service and Infinite Appraisal Services are two different entities and the ownership of these two companies are different persons.
It is brought to our knowledge that another appraisal firm bearing the name of Infinite Appraisal Services is operating as an independent vehicle inspection & valuation service to motor vehicle workshops.
We would like to highlight that Infiniti Appraisal Service and Infinite Appraisal Services are two different companies and there is no relation between two companies or its owners.
Attached is the ACRA business profile of Infinite Appraisal Services for your kind attention. It is also worth noting that the business status ofInfinite Appraisal Services is stated as "Creased Registration".
It is unclear if the company is still operating under a ceased registration.
Please contact Mr Edward Cho at 96684818 for any further queries on this matter.

Announcement from Tokio Marine Insurance Singapore Ltd
Our online Merimen System will NOT be available from 10:00AM to 16:00PM on 26/06/2016 due to MQ Version Upgrading. We do apologize for any inconvenience caused.

Announcement from Quantum Risk Management Pte Ltd
We are writing to introduce the launch of Quantum Risk Management Pte Ltd (loss adjuster) with effect from 01 February 2016 and would like to offer the services of QRM to all insurers.
In QRM, we believe Singapore’s insurance industry deserves an accurate and comprehensive claims survey and management service that encompasses transparency, reliability, responsiveness and, prioritizes the client’s continuous cost savings and risk mitigation.
With years of unparalleled experience in the motor repairs industry, our expert claims team brings that industry knowledge into your business to provide unrivalled and proven support.
Amongst our list of services, our clients will have direct access to our expertise in claims survey in all makes and models of vehicles, along with the types of mechanical, electrical, paintwork and panel beating repairs. With updated and accurate knowledge on genuine parts and labour pricings, a detailed survey will always deliver bottom line benefits.
Additionally, as part of our expansion plan, we are pleased to inform that with effect from 01 April 2016, Quantum Risk Management will be relocated to:
8 Ubi Road 2
#06-07 Zervex Building
Singapore 408538
Contact: / 6444 2112
Fax: 6538 0121
Thank you,
Quantum Risk Management Pte Ltd

Announcement from Merimen Technologies (Singapore) Pte Ltd


Please take note that Merimen has changed our Motor Claims System URL - (new URL), and for the past 1 year we have been redirecting the old URL - to the new URL. This redirection will be stopped upon the recent server upgrade with effect from 24th February 2016.


Please help to update your bookmark to the correct link.


Thank you.