Welcome to
Merimen Online V14
Singapore Edition © 2006-2017 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030
For users with Concurrent user feature enabled

Please be reminded to logout of system (by clicking on Logout link under Merimen logo) before closing your browser / shutting down your PC. Not doing so would result in session to persist, and will be prevented from login.
Reminder for ARC and/or Authorized Workshop

Authorized Workshops and/or Approved Reporting Centres of GIA members are reminded to pursue Third Party claims directly with the Third Party Insurer.

If you are unable to resolve disputes on liability with the Third Party Insurers, please submit the case for adjudication under GIA’s Dispute Resolution Mechanism.

Please be informed that Merimen e-Claims will be shutdown on
Thursday, 24th August 2017
from 10:30pm to 00:30am

for application upgrade & maintenance.

We apologize for any inconvenience caused.
GIARMC ANNOUNCEMENT: DISALLOW all purchases of own insured accident report with immediate effect
Attention to ALL Workshops, ARCs and Law Firms,
GIA has mandated the purchasing of own insured's / client's accident report to be DISALLOWED with immediate effect
Please note that all requests - Search & Purchase of own insured's/ client's reports via Walk-in/ Post/ Online AR purchase module will be rejected, reports should be requested directly from your insured/ client.

Announcement from GOLDBELL Engineering Pte. Ltd
Dear Valued Insurance Partner and Surveyor Firm,
We wish to inform you that;
GOLDBELL Motor Claim Centre in “Changi, Senoko and Tuas” and
Branches in “Pandan, Toh Guan, Pioneer” Sin Ming and Ang Mo Kio”
will be closed on 19th August 2017 (Saturday) for our internal company event.
Business will resume as per normal on 21st August 2017 (Monday)
Our Hotline 97557336 will remain active.
We look forward to continue serving you with our sincere promise and commitment.

GIA would like to inform all ARCs of the following 2 changes to the Singapore Accident Statement (SAS):
  1. Addition of new Vehicle Category - “Private Hire” (effective 5 Apr 2017)
    As you may be aware, from 1 July 2017, all private hire cars used to provide chauffeured services must display a pair of tamper-evident decals on the front and back windscreen of their vehicles.
    GIA would like to request ARCs to:
    • select “Private Hire” for the field "Vehicle Category" for accident vehicles affixed with the above mentioned decals issued by LTA.
    • take clear photographs of the front and back windscreen of the accident vehicle to capture the presence/absence of the decal and attach them to the SAS.
  2. New List of ‘Accident Types’ (effective 4 Jul 2017)
    GIA has reviewed and streamlined the list of the “Accident Types” to 22 accident type options.

TIPS: Use indisputable evidences for shorter and faster claims
Have you noticed our upload Video and Audio function in your claim document folder?
Since Nov 2016, users of GIARMC Accident Reporting and Merimen Claims module are able to upload accident videos and audios captured by dashcams and phones. Such evidence minimizes disputes and facilitates settlement in your claim process, which means shorter and faster claim settlement !
More details can be found in upload screen
Accident Video and Audio

Announcement from GOLDBELL Engineering Pte. Ltd

Dear Valued Insurance Partner and Surveyor Firm,


It is our pleasure to inform you that with effect from 1st June 2017, GOLDBELL Engineering Pte Ltd at No.10 TUAS Ave 18 will be demolish to rebuild a 4th storey high building to serve you better.


This is why the last two years we have been branching out all over Singapore setting up GOLDBELL accident department at Pandan, Toh Guan, Ang Mo Kio & Sin Ming in order to serve your OI better with the convince of easy to reach us.


As a temporary site GBE (TUAS) will be re-locate to No. 29, Tanjong Penjuru with effect from 1st June 2017 till the New Building of GOLDBELL (TUAS) is ready in 18 to 24 month time. If you have any document or letter kindly send to the re-location address.


Our Hotline 97557336 and office line 68640637/68640647 will remain unchanged.


Best regards

Goldbell Engineering Pte Ltd

GIARMC ANNOUNCEMENT: Accident Reporting System
With effect from 5th April 2017, a new vehicle category "Private Hire" will be added to the Accident Reporting Module under the field "Vehicle Category" (Refer to screenshot below). Please select accordingly.
Vehicle Category

Announcement from GOLDBELL Engineering Pte. Ltd.

We wish to inform that our office will be closed on 27.1.2017 (Friday). 

We will resume operations on 31.01.2017 (Tuesday)

The Management & Staff of GOLDBELL Engineering Pte Ltd wishes all a 

“Gong Xi Fa Cai” Wishing you a Happy and Prosperous Chinese New Year


Thank you.

Announcement from Sompo Insurance Singapore Pte. Ltd.
We wish to inform that our office will be closed on 27.1.2017 (Friday). 
We will resume operations on 31.01.2017 (Tuesday)
The Management & Staff of Sompo Insurance Singapore Ptd Ltd wishes all a Happy Chinese New Year.  “

Announcement from GIARMC / Merimen Technologies (Singapore) Pte Ltd
Please be informed our office will be closed at 1.00pm on Chinese New Year's Eve, 27.01.2017. 
We will resume operations on 31.01.2017.
The Management & Staffs of GIARMC & Merimen wishes all a Happy Chinese & Prosperous New Year.  

GIARMC ANNOUNCEMENT: NCD Enquiry system enhancements & User access feature in GIARMC systems
With effect from 1 Jan 2017, a feature will be enabled to disallow concurrent user (1 user long at any 1 time) access to GIARMC system, along with the implementation of NCD enquiry system enhancements.
The user access feature will affect all GIA members. Users are required to take note of the following to ensure a trouble-free experience,
1. Ensure user IDs are not shared among multiple parties. If yes, please contact your admin/ Merimen to apply for individual IDs
2. Use the Logout button (see image below) to properly sign off from the session before closing the browser/ shutting your PC. Not doing so would result in session to persist, and will be prevented from login
Logout button
3. Contact Merimen support via email - sg-support@merimen.com or call - 6224 0010 to unblock your account if browser was accidently closed before logging out
For more enquiries, please contact Merimen support. Thank you.

GIARMC ANNOUNCEMENT: Video Upload Enhancement
Dear ARCs,
We would like to inform that an enhancement has been implemented to provide e-filers with a third option – ‘Click here if the video file will not be uploaded to the system’, when ‘Yes’ is selected for the question – ‘Was there any video captured?’.
We advise e-filers who are unable to upload video files through the system (due to files exceeding the system limit and/or unavailability of the videos at the point of accident reporting) to select the third option with Remarks/ Reasons provided. Videos provided after the submission of accident report can be uploaded to system through an addendum (under Documents tab).
Thank you.