Welcome to
Merimen Online V14
Singapore Edition © 2006-2022 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030
MAINTENANCE SHUTDOWN

Please be informed that Merimen e-Claims will be closed on Monday, 28 March 2022
from 7:00pm to 11:00pm
for maintenance.

We apologize for any inconvenience caused.
ANNOUNCEMENT: MERIMEN IS NOW FERMION MERIMEN
Dear insurance companies and business associate/partners,
 
 
We are pleased to announce that with effect from 22 November 2021, we are known as Fermion Merimen.
 
Our services and commitment to you remain the same (if not more). Our contact details remain unchanged.
 
For more information on Fermion, please visit fermion.io. If you have further queries, please contact us at sales@merimen.com
 
We thank you for your continuous support and look forward to strengthening our partnership further.
 
 
Thank you.

SK AUTOMOBILE PTE LTD TO AUTOBACS CAR CARE (S) PTE LTD
Please be informed that our company name changed from SK Automobile Pte Ltd to Autobacs Car Care (Singapore) Pte Ltd. Our new office at 10 Ubi View, Singapore 408543
 
Email address of the contact person as follows:-
 
 
 
I can be contacted at 97231055 for any query.
 
Thank you.
 
Best Regards
Joanne

Change from Diplomat Parts Pte Ltd” to “Republic Auto Pte Ltd
Date: 1st Dec 2021
 
Attention: Motor Claims Department
 
Dear Partners,
 
This letter is to inform you that with effect from 1st January 2022, our company name will be
changed from “
Diplomat Parts Pte Ltd” to “Republic Auto Pte Ltd”.
 
Please note that there has been no change in management and in range of product and services we
offer. The name change is a consequence of a recent acquisition, made by Jardine Cycle & Carriage
Limited and it is intended to position us better on the market, with new competencies and
resources.

 
This change in company name shall not impact our ongoing cooperation and agreed terms. We
would like you to update your records accordingly and to address all future business correspondence
to our new company name.

 
We would highly appreciate if you could circulate this information to all relevant departments within
your organisation for future reference.

 
It has been our pleasure to have you as our valuable partner, and we are looking forward to
continuing our business relationship with you in future.

 
Sincerely,
Management of DPS
 
DIPLOMAT PARTS PTE LTD
SERVICE CENTRE
209 PANDAN GARDENS SINGAPORE 609339
TEL: (65) 6568 4558 FAX: (65) 6567 5258
COMPANY NO. 196400304H

IMPORTANT NOTICE FOR PURCHASE OF ACCIDENT REPORTS
Please be informed that the GIARMC system and vendor has changed.
 
Below are the details of how you can apply for a third party motor accident report:
 
If you are or represent the owner/driver of a vehicle,
 
If you are or represent the pedestrian/passenger of a vehicle, please click here <link to https://ecounter.gears.com.sg/report-application2>
 
If you are a registered user of GEARS, please click here <link to https://www.gears.com.sg>
 
For any enquiries, please email gears-support@shift-technology.com
 

IMPORTANT ADVISORY TO ALL ARCS
 
With the launch of the GIA Easy Accident Reporting System or GEARS on 30th November, the email addresses of the Owner and Driver will be made compulsory. This is done as email will be the default communication channel with the Owner/Driver as well as to facilitate the purchase of Third Party Accident Reports by the Owner’s or Driver’s representative (eg Lawyers, Workshops).
 
As such, all ARCs are highly encouraged to obtain and key in valid email addresses into the current GIARMC system instead of 'NOEMAIL'. This advisory is communicated in the best interests of the Owner/Driver and ALL ARCs by reducing the need for the Owner/Driver to file addendums in GEARS from 30th November onwards.
 
 

ANNOUNCEMENT FOR ALL MERIMEN CLAIMS USERS
 
To ALL users of Merimen eClaims,
 
Kindly be informed that we will only be allowing access from TLS 1.2 supported OS and Web browsers from 26th March 2020 (Thursday) onwards. You may do a quick check via this site - https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html, and if you see 'Your agent has good protocol support' under the 'Protocol support' section then no further action is required. Else, please check with your internal IT for advise. 
 
Thank You
 

ANNOUNCEMENT FROM EQ INSURANCE COMPANY LIMITED
 
To All Repairers
 
Kindly note that with effect from 1st August 2019, all Own Damage and Windscreen for Motor Policies will be processed via the Merimen system. 
 
We seek your co-operation to submit claim to us via Merimen System.
 
Thank You.

Clarification on GIA’s Memo Email No. 53/2019 circulated on 26 Jun 2019
 
All ARCs: There is no need to complete the updated Userid Request Form with information of current users and return the form to Merimen/GIARMC or GIA Secretariat. Please use the updated form only when applying for NEW Userid(s). Thank you.