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Merimen Online V14
Singapore Edition © 2006-2017 Merimen
Tel: +65-6224 0010, Fax: +65-6224 0030
For users with Concurrent user feature enabled

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TIPS: Use indisputable evidences for shorter and faster claims
 
Have you noticed our upload Video and Audio function in your claim document folder?
 
Since Nov 2016, users of GIARMC Accident Reporting and Merimen Claims module are able to upload accident videos and audios captured by dashcams and phones. Such evidence minimizes disputes and facilitates settlement in your claim process, which means shorter and faster claim settlement !
 
More details can be found in upload screen
 
Accident Video and Audio
 
 

Announcement from GOLDBELL Engineering Pte. Ltd

Dear Valued Insurance Partner and Surveyor Firm,

 

It is our pleasure to inform you that with effect from 1st June 2017, GOLDBELL Engineering Pte Ltd at No.10 TUAS Ave 18 will be demolish to rebuild a 4th storey high building to serve you better.

 

This is why the last two years we have been branching out all over Singapore setting up GOLDBELL accident department at Pandan, Toh Guan, Ang Mo Kio & Sin Ming in order to serve your OI better with the convince of easy to reach us.

 

As a temporary site GBE (TUAS) will be re-locate to No. 29, Tanjong Penjuru with effect from 1st June 2017 till the New Building of GOLDBELL (TUAS) is ready in 18 to 24 month time. If you have any document or letter kindly send to the re-location address.

 

Our Hotline 97557336 and office line 68640637/68640647 will remain unchanged.

 

Best regards

Goldbell Engineering Pte Ltd


GIARMC ANNOUNCEMENT: Accident Reporting System
With effect from 5th April 2017, a new vehicle category "Private Hire" will be added to the Accident Reporting Module under the field "Vehicle Category" (Refer to screenshot below). Please select accordingly.
 
Vehicle Category

Announcement from GOLDBELL Engineering Pte. Ltd.

We wish to inform that our office will be closed on 27.1.2017 (Friday). 

We will resume operations on 31.01.2017 (Tuesday)

The Management & Staff of GOLDBELL Engineering Pte Ltd wishes all a 

“Gong Xi Fa Cai” Wishing you a Happy and Prosperous Chinese New Year

 

Thank you.


Announcement from Sompo Insurance Singapore Pte. Ltd.
We wish to inform that our office will be closed on 27.1.2017 (Friday). 
We will resume operations on 31.01.2017 (Tuesday)
The Management & Staff of Sompo Insurance Singapore Ptd Ltd wishes all a Happy Chinese New Year.  “
 

Announcement from GIARMC / Merimen Technologies (Singapore) Pte Ltd
Please be informed our office will be closed at 1.00pm on Chinese New Year's Eve, 27.01.2017. 
We will resume operations on 31.01.2017.
The Management & Staffs of GIARMC & Merimen wishes all a Happy Chinese & Prosperous New Year.  

GIARMC ANNOUNCEMENT: NCD Enquiry system enhancements & User access feature in GIARMC systems
 
With effect from 1 Jan 2017, a feature will be enabled to disallow concurrent user (1 user long at any 1 time) access to GIARMC system, along with the implementation of NCD enquiry system enhancements.
 
The user access feature will affect all GIA members. Users are required to take note of the following to ensure a trouble-free experience,
 
1. Ensure user IDs are not shared among multiple parties. If yes, please contact your admin/ Merimen to apply for individual IDs
 
2. Use the Logout button (see image below) to properly sign off from the session before closing the browser/ shutting your PC. Not doing so would result in session to persist, and will be prevented from login
Logout button
3. Contact Merimen support via email - sg-support@merimen.com or call - 6224 0010 to unblock your account if browser was accidently closed before logging out
 
For more enquiries, please contact Merimen support. Thank you.
 

GIARMC ANNOUNCEMENT: Video Upload Enhancement
 
Dear ARCs,
 
We would like to inform that an enhancement has been implemented to provide e-filers with a third option – ‘Click here if the video file will not be uploaded to the system’, when ‘Yes’ is selected for the question – ‘Was there any video captured?’.
 
We advise e-filers who are unable to upload video files through the system (due to files exceeding the system limit and/or unavailability of the videos at the point of accident reporting) to select the third option with Remarks/ Reasons provided. Videos provided after the submission of accident report can be uploaded to system through an addendum (under Documents tab).
 
Thank you.

GIARMC ANNOUNCEMENT: Video files exceeding system limit
Dear ARCs,
 
We note that there may be situations where ARCs are unable to upload the video files through the system (due to file size exceeding the system limit and/or unavailability of the video at the point of accident reporting etc).
 
We would like to advise e-filers to select 'No' for the question – “Was there any video captured?” for now. Please submit as per previous practice for videos with large file size while we work on an enhancement to address such situations. 
 
Thank you.
 

GIARMC ANNOUNCEMENT: Geo-location tagging and Video Upload function
 
Dear all Members and ARCs,
 
The geo-location tagging and video upload function in now available for eFiling. 
 
Thank you.
 
 

ANNOUNCEMENT FROM FWD Singapore Pte Ltd
 
To All Repairers,
 
Please note that with effect from 9th September 2016, all Own Damage, Windscreen and Third Party claims for Motor Policies will be processed via the Merimen system. 
 
We seek your co-operation to submit claim to us via Merimen System.
 
If you have any enquiry related to motor survey requests or claims made under OD and TP claims against FWD Singapore Pte Ltd, please email to motorclaims.sg@fwd.com
 
Thank you